Use cases
Some of the use cases that can be tailored to what you need today on your platform. These use cases were taken from previous projects, however part of what we offer is to customize our services according to your technological project, understanding your needs and priorities.
Migrations
If you are thinking of migrating your helpdesk or CRM from one platform to another en masse, we can help you with the process. Here is a list of the most common migrations:
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Zendesk <> Jira
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ServiceNow <> Jira
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Salesforce <> Jira
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Zendesk <> ServiceNow
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Zendesk <> Salesforce
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ServiceNow <> Salesforce
Implementations
Are you considering implementing your helpdesk or CRM from scratch?
We help you with the implementation and initial configuration of your site, from the administrative configuration of the site, permissions and users, through automation, workflows and also the delivery of the site information in commercial terms. We accompany you throughout the process and maintain constant communication to confirm satisfaction regarding the implementation.
Administration
We help you with the following administration tasks:
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Users and groups
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Permissions and rules
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Settings (new or updates)
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Automations and workflows